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Privacy Policy

Your Privacy is Our Priority

Last Updated: January 15, 2025

Privacy-First Commitment: As a company specializing in privacy-focused AI solutions, we understand the critical importance of data protection. This policy reflects our unwavering commitment to safeguarding your personal information with the same rigor we apply to our enterprise AI deployments.

1. Introduction

Welcome to ATCUALITY (Aarna Tech Consultants Private Limited). We are committed to maintaining the trust and confidence of our website visitors and clients. This Privacy Policy explains how we collect, use, protect, and handle your personal information.

As a global AI development agency specializing in privacy-first solutions, we practice what we preach. Your data security and privacy are fundamental to everything we do.

2. Information We Collect

We collect personal information when you:

• Visit our website (https://atcuality.com)

• Contact us for AI development services or consultations

• Subscribe to our newsletter or blog updates

• Request quotes for custom AI, LLM, or machine learning solutions

• Engage with us through sales, marketing, events, or support channels

The types of information we may collect include:

• Contact details (name, email address, phone number, company name)

• Professional information (job title, industry, company size)

• Project requirements and technical specifications

• Communication preferences and interaction history

• Website usage data (pages visited, time spent, device information)

• Any other information you voluntarily provide to us

3. How We Use Your Information

We use the personal information collected to:

• Provide, operate, and maintain our AI development services

• Deliver custom AI applications, LLM solutions, and technical consulting

• Communicate about your projects, requirements, and support requests

• Send updates about AI technology, industry insights, and our services

• Improve and personalize your experience on our website

• Analyze how you use our website to enhance functionality

• Develop new AI solutions, features, and service offerings

• Provide customer support and respond to your inquiries

• Send marketing communications (with your consent)

• Comply with legal obligations and protect our rights

4. Data Storage and Security

We implement comprehensive security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS protocols

• Secure servers with restricted access controls

• Regular security audits and vulnerability assessments

• Employee training on data protection and privacy practices

• Compliance with industry-standard security frameworks

• Limited access - only authorized personnel can access personal data

• Regular backups with encrypted storage

For AI development projects, we offer on-premise deployment options ensuring your sensitive data never leaves your infrastructure—the ultimate privacy protection.

5. Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted partners who assist with website hosting, email delivery, analytics, and business operations (under strict confidentiality agreements)

• Legal Requirements: When required by law, legal process, or government request

• Business Protection: To protect our rights, property, safety, or that of our users

• With Your Consent: When you explicitly authorize us to share your information

We provide advance notice whenever possible and ensure all third parties comply with data protection regulations.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal requirements)

• Objection: Object to the processing of your personal information

• Restriction: Request restriction of how we process your data

• Portability: Request transfer of your information to another organization

• Withdraw Consent: Opt-out of marketing communications at any time

To exercise any of these rights, contact us at info@atcuality.com. We will respond within 30 days.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality

• Analytics Cookies: Help us understand how visitors use our site

• Marketing Cookies: Enable personalized content and advertising

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:

• Active customer data: Duration of business relationship plus 7 years

• Marketing communications: Until you unsubscribe or request deletion

• Website analytics: Typically 26 months

• Legal compliance: As required by applicable regulations

When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

As a global AI development agency, we may transfer your information across borders. When we do:

• We ensure adequate protection through legal mechanisms

• We comply with GDPR, CCPA, and other data protection regulations

• We use standard contractual clauses and data processing agreements

• We implement technical safeguards for cross-border transfers

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately for deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page with a new "Last Updated" date

• Notify you via email for material changes (if you've provided an email address)

• Provide advance notice when possible

We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: info@atcuality.com

📱 Phone: +91 8986860088

🏢 Address: 72, G-Road, Anil Sur Path, Uliyan, Kadma, Jamshedpur, Jharkhand - 831005, India

Registered Legal Entity: Aarna Tech Consultants Private Limited

CIN: U72900JH2021PTC017144

Questions About Privacy?

We're here to help. Contact us anytime about privacy concerns or data protection questions.